PRIVACY POLICY
Introduction
Harel ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, submit an enquiry, request a consultation, or otherwise interact with Harel.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect the following information:
Information You Provide
When you contact us, submit an enquiry, or complete a form, we may collect:
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Name
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Email address
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Phone number
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Company name (if applicable)
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Project details and preferences
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Any other information you voluntarily provide
Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
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IP address
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Browser type and version
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Device information
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Pages visited
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Date and time of visits
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Referral source
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Website usage and interaction data
This information helps us understand how visitors use our website and improve the user experience.
How We Use Your Information
We may use your information to:
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Respond to enquiries and requests
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Provide consultations and tailored services
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Communicate regarding products, services, or projects
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Improve our website and user experience
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Monitor website performance and analytics
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Maintain security and prevent misuse
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Comply with legal obligations
Cookies and Analytics
Our website may use cookies and similar technologies to improve functionality, analyse website traffic, and enhance user experience.
Cookies are small files stored on your device that help us understand visitor behaviour and website performance.
You may adjust your browser settings to refuse cookies; however, some website features may not function properly as a result.
We may use trusted third-party analytics services to understand website usage and performance.
Information Sharing
We do not sell, rent, or trade your personal information.
We may share information with trusted service providers who assist us in operating our website or providing services, including:
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Website hosting providers
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Analytics providers
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Customer communication platforms
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Professional advisors where required
These parties are only permitted to use information as necessary to perform services on our behalf.
We may also disclose information when required by law or to protect our legal rights.
Data Security
We take reasonable technical and organisational measures to protect personal information from unauthorised access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of transmission or storage can be guaranteed to be completely secure.
International Data Transfers
Your information may be processed or stored in jurisdictions outside the United Arab Emirates where our service providers operate.
Where such transfers occur, we take reasonable steps to ensure appropriate safeguards are in place.
Your Rights
Subject to applicable laws, you may have the right to:
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Request access to personal information we hold about you
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Request correction of inaccurate information
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Request deletion of personal information where appropriate
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Withdraw consent where processing is based on consent
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Object to certain uses of your information
To exercise these rights, please contact us using the details below.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites and encourage you to review their privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations.
Any updates will be posted on this page with a revised effective date.
Contact
If you have questions regarding this Privacy Policy or the handling of your personal information, please contact:
Harel
Email: hejo@harel.ae